Terms and conditions for STARTER ZEN PACK. Most frequent questions and answers.
STARTER ZEN PACK FAQ
Our service is billed for 12 months subscription. You can quit at any moment but, there is no refund for the already purchased service. We keep providing the service until your annual subscription ends. You can also extend the service we provide by purchasing another 12 months subscription, before the previous one expires. Don’t worry, we will let you know when it’s the time! Since our concern is always providing the best service to customers, a fast reply to our client’s demands and our permanent focus on customer satisfaction, we are pretty sure you will stick with us a for a long time. We don’t need complicated contracts drafted by skilled lawyers or small letters text with heavy condition to chain you with us for years after you sign, like most of our competition does. With us it’s straight and simple! If no cancellation request is received 30 days before the 12 months billing frame ends, then we will send you the payment request for another 12 months of service. If the payment is received then your subscription will be extended for another year. If the payment is refused, then we will make another try in a few days, or we will request a bank transfer, as you please. If the payment fails again, the website goes offline at the end of the previous paid subscription period, and we are officially free of contract and our collaboration is concluded. The domain name and the content will be disposed after a period of 12 months after the end of our collaboration.